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Research & InnovationAbout Us

Privacy Policy

Introduction

At DRILL ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our facilities and services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

  • Personal Information: When you make a reservation or use our services, we may collect personal information such as your name, email address, phone number, and payment details.
  • Usage Data: We may collect information about how you interact with our facilities and services, including the time and duration of your use, the equipment you use, and any feedback you provide.
  • Technical Data: Our systems may automatically collect technical data such as your IP address, browser type, and operating system when you access our website or digital platforms.

2. How We Use Your Information

  • Service Provision: We use your personal information to process reservations, provide access to our facilities, and deliver our services.
  • Communication: Your contact information is used to send you updates, confirmations, and any necessary information regarding your use of our services.
  • Improvement and Analytics: We analyze usage data to improve our facilities, services, and user experience. This data helps us understand how our services are used and identify areas for enhancement.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our facilities and providing our services, such as payment processors and IT support.
  • Legal Obligations: We may disclose your information if required by law, court order, or governmental regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and the options you may have regarding your information.

4. Data Security

  • We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure.